Providers and Staff

Usually patients seen in our practice interact with one or more physicians, several staff members, one or more technicians that perform diagnostic testing, and often a physical therapist who assists in getting them back into better "balance". This page provides information about who we are and what we do.

Physician service
In addition to diagnosis and treatment, our physicians supervise various services at the clinic including hearing aids. They also provide telephone consults and, expert witness service. For more information, see this page.

Audiology service
Our audiologists do or supervises our testing, and support hearing aids. For more information, see Audiology Service page.
Email: audiology@dizzy-doctor.com.

Physical therapy
We offer conventional as well as several treatment techniques that are unique in Chicago as well as generally unavailable. For more information, see the Physical Therapy page.
Email: pt@dizzy-doctor.com.
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Reception
Our receptionists take care of scheduling new and return appointments, scheduling testing, as well as check-in and check-out from the clinic. Email is best if you have something brief to do, such as make or break a return appointment.
Email: reception@dizzy-doctor.com
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Medical assistants
Our Medical assistants, under the direction of Dr. Hain and Dr. Cherchi, refill medications, answer questions, provides test results l, and arranges for forms to be filled out such as FMLA or disability forms.
Email: medassist@dizzy-doctor.com
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Otology assistants
Much ear testing in our practice is performed in part by technicians. The testing is overseen by the physician and/or audiologist associated with the practice.
Email: ototech@dizzy-doctor.com
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Business office
Our business manager and bookkeeper handle human resources and accounting.
Email: business@dizzy-doctor.com
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Billing
Our medical biller addresses billing questions. To reach our biller, you could send email or leave messages at the clinic. See the Contact page for more ways to contact our billing support person.
Email: billing@dizzy-doctor.com
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Medicolegal support
In our practice, there are frequently situations where people become dizzy after an injury (such as an auto accident), and this results in a legal action after several years. Dr. Hain sometimes is asked to provide expert testimony about certain dizzy conditions. Our paralegal works part time for us to help with coordinating legal activities, as well as getting records reviewed and organized, scheduling IMEs, depositions and trial dates.
Email: legal@dizzy-doctor.com

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