Providers and Staff
Usually patients seen in our practice interact with one or more physicians,
several staff members, one or more technicians that perform diagnostic testing, and often a physical
therapist who assists in getting them back into better "balance". This page provides information
about who we are and what we do.
Our physicians diagnosis, treat and supervise other services at the clinic.
Our audiologists perform or supervise our testing.
For more information, see Audiology Service page.
We offer conventional as well as several treatment techniques that are unique in Chicago as well as
generally unavailable. For more information, see the Physical Therapy page.
Our receptionists take care of scheduling new and return appointments, scheduling testing, as
well as check-in and check-out from the clinic. Email is best if you have something brief to do,
such as make or break a return appointment.
Our clinical assistant(s), under the direction of the physicians in the practice, refill medications,
answer questions, provide test results, and arrange for forms to be filled out such as FMLA or
Much ear testing in our practice is performed in part by technicians. The testing is overseen by
the physician and/or audiologist associated with the practice.
Our business manager handle human resources and accounting.
Our medical biller addresses billing questions. To reach our biller, you can email or leave
messages at the clinic. See the Contact page for more ways to contact
our billing support person.
In our practice, there are frequently situations where people become dizzy after an injury
(such as an auto accident), and this results in a legal action after several years. Dr. Hain or Dr. Cherchi are sometimes asked to provide expert testimony about certain dizzy conditions.
These activities are managed by dizzinesssolutions.com. They coordinate legal activities, as well as
get records reviewed and organized, scheduling IMEs, depositions and trial dates.
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